This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, open a support ticket or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication:
- It allows us to better service you in responding to your customer service requests.
- It allows us to quickly process your transactions.
- It allows us to send periodic emails regarding your order or other products and services.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s help menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly. However, you will still be able to place orders by contacting customer service.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing (e.g. newsletter), advertising or other uses.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify you via email (within 3 business days)
- We will notify the users via in-site notification (within 3 business days)
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at mail@wpcasa.com or follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.
WPCasa Mobile App – Privacy Policy Addendum
This Privacy Policy regulates the data processing of the WPCasa mobile application (“the App”). The App allows you to manage listings on your own, self-hosted WordPress website powered by the WPCasa plugin.
Operator and Contact
The App is operated by Kybernetik Services LLC. For our full corporate identity, physical address, and legal representatives, please refer to our official Legal Notice. For any privacy-related inquiries regarding the App, you can contact us directly via Email: mail@wpcasa.com
Local Storage on Your Device
To connect the App to your WordPress site, you must enter your website URL and login credentials. These credentials are stored exclusively within your device’s secure internal storage. They are never transmitted to WPCasa or any third party.
Data Transmission and Encryption
All communication, data exchange, and content management (such as reading, creating, editing listings, or uploading media) occurs strictly and directly between your mobile device and your own self-hosted WordPress website.
- We (WPCasa) do not operate any intermediary servers.
- We do not receive, collect, or store any of your website data, listings, or credentials.
- Security Note: To protect your credentials and listings during transmission, you must ensure your WordPress website uses a secure connection (HTTPS).
Device Permissions (Camera and Photo Library)
The App requests access to specific device features only when technically required for your actions:
- Camera: Used to scan a QR code for quick site connection, or to take photos to add directly to your property listings.
- Photo Library: Used exclusively to select and upload existing images to your property listings.
All images are uploaded directly to your own website.
Third-Party Services (Maps)
When viewing property locations, map tiles are loaded directly from OpenStreetMap. To display these maps, OpenStreetMap technically processes your device’s current IP address, just like an ordinary web browser. For more information, please refer to the OpenStreetMap Foundation Privacy Policy: https://osmfoundation.org
Feedback and Support
If you use the built-in feedback function, the App opens your device’s native email client with a pre-formatted draft. No data is transmitted automatically; an email is only sent when you manually click the “Send” button.
No Tracking, Advertising, or Analytics
The App is built with data privacy in mind. It contains:
- NO third-party advertising or ad-networks.
- NO user analytics or behavior tracking tools.
- NO automated background crash reporting.
We do not sell, trade, or share any user data.
Children’s Privacy
Our App does not knowingly collect or solicit any personal information from children under the age of 13. Since the App only connects to your own self-hosted website and stores credentials locally, no data is transmitted to us.
Data Retention and Deletion
- App Data: Disconnecting your website within the App settings instantly and permanently deletes your stored website URL and login credentials from your device.
- Website Data: Property listings and uploaded photos reside entirely on your own WordPress server. To delete this data, you must log into your WordPress dashboard and remove it there.
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If there are any questions regarding this privacy policy, you may contact us anytime.
Last Edited on 10/21/2026